Job Title: Field Service Engineer - High Content Imaging
Company Overview: We are a leading multinational engineering and services solutions provider dedicated to delivering cutting-edge technologies and innovative solutions across various industries. With a focus on excellence and customer satisfaction, we specialize in providing advanced imaging solutions to meet the evolving needs of our clients worldwide.
Position Overview: We are currently seeking a skilled and experienced Field Service Engineer specializing in High Content Imaging to join our dynamic team in Singapore. The ideal candidate will have a strong background in high content imaging technologies and a proven track record of providing exceptional technical support and service to clients in the life sciences and biotechnology sectors.
- Perform installation, maintenance, troubleshooting, and repair of high content imaging systems and equipment at customer sites.
- Conduct preventive maintenance and calibration of imaging instruments to ensure optimal performance and reliability.
- Provide technical support and training to customers on the operation and maintenance of high content imaging systems.
- Collaborate with cross-functional teams including sales, engineering, and product development to address customer needs and resolve technical issues.
- Document service activities, including equipment logs, service reports, and customer communication, in a timely and accurate manner.
- Stay abreast of new technologies and industry trends in high content imaging to provide proactive support and recommendations to customers.
- Bachelor's degree in engineering, biology, biotechnology, or related field. Advanced degree preferred.
- Minimum of 3 years of experience in field service engineering, preferably in the life sciences or biotechnology industry.
- Strong technical background in high content imaging systems, including familiarity with microscopy, image analysis software, and automation platforms.
- Hands-on experience with troubleshooting complex instrumentation and performing instrument installations and upgrades.
- Excellent communication and interpersonal skills, with the ability to effectively interact with customers and internal teams.
- Proven ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
- Willingness to travel domestically and internationally as needed.
If you are a motivated and talented individual with a passion for high content imaging and a desire to make a difference in the life sciences industry, we encourage you to apply for this exciting opportunity. Join us in shaping the future of imaging technology and delivering innovative solutions to our customers worldwide. Apply now!